Question 1

How do I place a custom order?

Accepted Answer

Fill out our custom order form with your requirements, including product type, design preferences, and any special requests. Upload reference images if available. We'll contact you within 24 hours to discuss details and pricing.

Question 2

What products can be customized?

Accepted Answer

We can customize almost all our products including jhumka earrings, pendants, photo frames, keychains, bookmarks, and more. You can choose colors, add names, dates, photos, or preserved flowers of your choice.

Question 3

How long does a custom order take?

Accepted Answer

Custom orders typically take 5-10 business days depending on the complexity of the design. Rush orders may be available for an additional fee. We'll provide an estimated completion date when confirming your order.

Question 4

What is the minimum order quantity?

Accepted Answer

We accept orders for single custom pieces. There is no minimum order quantity. Bulk orders for weddings or events may receive special pricing.

Question 5

Can I see a preview before production?

Accepted Answer

Yes! We provide design mockups or sketches for approval before starting production on custom orders. You can request changes until you're satisfied with the design.

Question 6

Do you deliver custom orders outside Dhaka?

Accepted Answer

Yes, we deliver custom orders across Bangladesh. Delivery charges apply based on location. We use reliable courier services to ensure safe delivery of your custom items.

Custom Order

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